Experts can fix problems on all vehicle makes and models, guaranteed

Accidents happen. They also tend to happen when you least expect them, which can make any situation stressful. When it comes to automobiles, some problems are obvious while others affect your ride in the worst kind of way.

But don’t sweat it because the trained professionals at the Holmes Collision Center will quell your fears and have you (and your vehicle) back on the road before you know it. That’s because we have a dedicated team of utmost trained professionals who specialize in fixing Jaguar, Land Rover, Mercedes-Benz, Volvo, and Honda brands. However, these experts will fix any make and model and have it looking brand new.

The professionals here have the qualifications any customer expects, along with years of experience coupled with the knowledge and skills to assure that customers are treated with respect and receive the highest quality care and service they not only desire but expect. We have one major goal here: limiting the hassle on your end. This is why we provide both towing and rental assistance at your convenience, at a moment’s notice.

A streamlined process that will get you in and out and in good condition

At Holmes Collision Center, we take pride in what we do. We are especially proud of the way we rapidly respond to our customers’ needs, not to mention offer outstanding rates and customer service that is unmatched in the field.

If you have unfortunate vehicle issues, we are here to help by providing a specific checklist of sorts that will be utilized to help you get in and out as soon as possible. It’s what we like to refer to as a seamless process that increases your experience.

When you first come into the center and seek help with whatever problem you are experiencing, we start by asking what exactly the issue is and immediately seek as to how it can be resolved. That requires the writing of a damage report, which we will conduct, document and then provide to you and your insurance company. We will even assist you with your claim.

Then, you will be provided with a tentative timeline of how long repairs will take and when you can expect to be driving your vehicle once more. And since you don’t have your own vehicle to drive, we will assist you in renting a vehicle that is approved by your insurance company. Later, a progress report will be provided, detailing any unforeseen circumstances on the repair front and when you can expect to be back in your vehicle.

When everything is good to go, you will be notified to return your rental vehicle at our location. Once that is complete and paperwork is processed, you will be handed the keys to your original vehicle and be given the go-ahead to continue with your life like nothing ever happened in the first place.

About Holmes Auto Group

Locally owned and operated since 1937, Holmes Auto Group takes great pride in providing quality automobiles and outstanding service to the Shreveport/Bossier Area. In addition to offering a vast selection of new Honda, Land Rover, Jaguar, Mercedes-Benz, and Volvo vehicles, Holmes Auto Group also features a large variety of pre-loved vehicles.

1221 E Bert Kouns Industrial Loop
Shreveport, LA 71105
(318) 212-1212